Overdrive FAQ
General Questions:eBook Questions:
- I checked out the wrong eBook or I no longer need the eBook. Can I return an eBook early?
- How do I transfer eBooks to my device?
- I have a Kobo reader, have installed Adobe Digital Editions and can read the eBook on my computer but my Kobo reader does not appear to transfer the file to.
- I have a Kobo Vox reader,
- I have a Sony Reader Wi-Fi (PRS-T1) reader and I want to borrow eBooks over Wi-Fi.
- I have a Sony Reader Wi-Fi (PRS-T1) reader and I do not have Wi-Fi
Audiobook Questions:
- I checked out the wrong audiobook or I no longer need the audiobook. Can I return an audiobook early?
- How do I transfer audiobooks to my device?
Additional Help
- For additional help please email us @ overdrive-help@stcatharines.library.on.ca or call 905-688-6103.
General Answers:
- What's My Pin?
By default, we set the PIN to the last 4 digits of the phone number we have on file for you. If you are still having difficulties with your barcode or PIN please call 905-688-6103 x210 and someone can help you. - Supported Devices
A list of supported devices can be found here
eBook Answers:
- Return eBook Early?
eBooks can be returned early provided that they have been downloaded into Adobe Digital Editions. For steps click here - Transfer eBook to Device?
To transfer an eBook to a device you will need to have Adobe Digital Editions installed. Once installed follow the steps found here - Trouble Transferring to Kobo reader?
Ensure you have Adobe Digital Editions open and your Kobo reader unplugged. Plug in your Kobo reader and if a prompt on the Kobo screen appears asking if you want to "Connect" select "Connect". This will mount your Kobo as a drive on your computer which should make it appear in Adobe Digital Editions as a device to transfer files to. - Transferring to Kobo Vox reader?
To download eBooks using a Kobo Vox reader click here for instructions - Borrow Books using Sony Reader Wi-Fi on a Wireless network?
If you have the Sony Reader Wi-fi (PRS-T1) and you want to download books via a Wi-Fi connection check out this video. - Borrow Books using Sony Reader Wi-Fi using a USB cable?
If you have the Sony Reader Wi-fi (PRS-T1) and you want to download books via a USB cable you will need to download and install Sony Reader for PC from Sony's Website. Sony uses Adobe ID to "unlock" the ebooks. If you have already installed Adobe Digital Editions and created an Adobe ID, you do not need to create a Sony account. Otherwise, you will need to create a Sony account.
Audiobook Answers:
- Return audiobook Early?
Unfortunately no. Audiobooks cannot be returned early and you have to wait until they expire. At this point they will automatically be checked back into the Digital Collection. - Transfer audiobook to Device?
To transfer an audiobook to a device you will need to have Overdrive Media Console installed. For further information and requirements for your device click here
If you still require assistance please email overdrive-help@stcatharines.library.on.ca